…… Windows networking issue

[Macgyver]

I have a windows 10 device that doesn't want to see any network computers nor can I open a command prompt and ping known good local IP address.
They all just time out.

I'm feeling like this is something stupid but I'm racking my brain with it.

Everything is on the same network of course.

 

[bloodztone]

You can check the hosts file in windows\system32\etc to see if there are any rogue addresses in there, should be blank. The other option is make sure in your network settings that the network card is enabled and the drivers are working. Since you don't have network right now you can always delete and readd the drivers. Other options to check are make sure you are not in airplane mode.

 

[Griz3752]

I'm no help Mac.
My "computing expertise" is limited to applications I use.
The older I get, the fewer of those there are.
When it comes to OS/network issues, it's good we have LG & a few others.

Watching this because I'm sure I'll learn something.

 

[raven]

can you ping localhost?
execute ipconfig from command prompt and double check your network settings. IPv4 address. subnet mask, and default gateway. Your default gateway and the IPv4 address should be on the same network (subnet)

 

[Macgyver]

I did change out my router a week or so ago. I can't think of any setting there that would cause this.

Plus my hardwired desktop is seeing stuff just fine.

 

[Macgyver]

can you ping localhost?
execute ipconfig from command prompt and double check your network settings. IPv4 address. subnet mask, and default gateway. Your default gateway and the IPv4 address should be on the same network (subnet)

Yep can ping localhost
Ipv4 is 192.168.1.101
Gateway is 192.168.1.1
So no issue there.

 

[Dennis Olson]

The computers have to be set to allow themselves to be seen, first of all. Secondly, are you actually live on the network? Can the new device see printers for example?

(Finally, it’s “wracking”.)

 

[raven]

What antivirus are you running?
I forget which one it is but there is one that will sneak up behind you and turn on the firewall while you are not looking.
Check firewall setting IN your antivirus

 

[raven]

I did change out my router a week or so ago. I can't think of any setting there that would cause this.

Plus my hardwired desktop is seeing stuff just fine.

OK. so you are connecting "wireless" to a "new" router.
Check your wireless properties and make sure "IP Assignment" is set for Automatic (DHCP). Your wireless card should request its IP from the router.

 

[raven]

If the wireless card is holding on to the IP address from the "former" router, you can get it to release and renew the IP config​

Ipconfig /renew​

This parameter renews an IP4 address. As with the release parameter, /renew applies to all your system network adapters (DHCP only).
ipconfig /renew

Again, the /renew6 parameter is the IPv6 equivalent of /renew which only renews IP4 addresses.
ipconfig /renew6

 

[Knighttemplar]

ipconfig /release then ipconfig/renew this should get you a 192 ip address if it does then dhcp is working next ping the default gateway it should work if not check router

 

[Quiet Man]

Did the problem start when you switched routers?

If so: Is the new router on the same subnet as the old one?

 

[Macgyver]

The computers have to be set to allow themselves to be seen, first of all. Secondly, are you actually live on the network? Can the new device see printers for example?

(Finally, it’s “wracking”.)

Yes everything I can find is set to allow other devices to see each other.

I can't see anything in the "network"
Can't ping any local IP addresses for know hardware.
I can ping external like 8.8.8.8.

 

[Macgyver]

Did the problem start when you switched routers?

If so: Is the new router on the same subnet as the old one?

I have not used this laptop in a few weeks so can't say this for sure.

New router is using the same subnet. I set the same DHCP address range to allow for fixed ip address I had as well.
I used the same name and password as well so I didn't have to reconfigure everything in the house.

 

[Dennis Olson]

Then you’re not connected to the network. It’s that simple.

 

[raven]

If one of your other devices has the same IP as the laptop, your laptop is not going to be seen.
try
ipconfig/release
followed by
ipconfig/renew
the router should assign a free ip address

 

[Macgyver]

Then you’re not connected to the network. It’s that simple.

If one of your other devices has the same IP as the laptop, your laptop is not going to be seen.
try
ipconfig/release
followed by
ipconfig/renew
the router should assign a free ip address

I can login to the router and see this computer and everything else connected.

No shared ip address.
This computer doesn't have a fixed ip.

 

[raven]

do you have an antivirus with a built in firewall on the laptop?
the firewall may be restricting access because you have a different router (Mac address perhaps)

If the router sees the laptop, the laptop should see the router - the handshake that assigns the DHCP almost guarantees that.

 

[Quiet Man]

Are other devices on your network working normally (other than your laptop)?

 

[raven]

on the laptop try
ipconfig/all

you should get a response like . . .
Note the bold responses. Your IP, gateway, DHCP, and DNS should all ping.
And check the date the LEASE OBTAINED. That is the lease on your DHCP assigned IP address. Should be today.

(oh and flush your DNS. Type 'ipconfig /flushdns' in the Command Prompt, and press Enter.)

ipconfig /all
Windows 2000 IP Configuration Host Name . . . . . . . . . . . . : tss-avery-babel Primary
DNS Suffix . . . . . . . : dns1.someschool.edu
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : dns1.someschool.edu
someschool.edu
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink 10/100 PCI For Complete PC Management NIC (3C905C-TX)
Physical Address. . . . . . . . . : 00-01-03-AB-0E-6P
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.10
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.254
DHCP Server . . . . . . . . . . . : 192.168.0.35
DNS Servers . . . . . . . . . . . : 192.168.0.12 192.168.0.13 Primary
WINS Server . . . . . . . : 192.168.0.37
Secondary WINS Server . . . . . . : 192.168.0.38
Lease Obtained. . . . . . . . . . : Wednesday, January 1, 2003 11:17:41 AM
Lease Expires . . . . . . . . . . : Friday, January 3, 2003 11:17:41 AM

 

[Macgyver]

do you have an antivirus with a built in firewall on the laptop?
the firewall may be restricting access because you have a different router (Mac address perhaps)

If the router sees the laptop, the laptop should see the router - the handshake that assigns the DHCP almost guarantees that.

Avast, and I just turned of its firewall ability and no change.

Yes I can connect to the router and see that computer when I log into the router as a "connected device".

 

[Macgyver]

Are other devices on your network working normally (other than your laptop)?

yes

 

[Macgyver]

Oh and connecting to the internet an tooling around is not an issue either.

 

[raven]

did your old router have a password?
does your new router have a password?
did you tell your wifi properties what the new password is . . . or are you maintaining tight security and keeping it a secret?
LOL - I have to ask

 

[Macgyver]

did your old router have a password?
does your new router have a password?
did you tell your wifi properties what the new password is . . . or are you maintaining tight security and keeping it a secret?
LOL - I have to ask

Yes, I used the same "name" and "password" when I switched routers.
The computer is connected to the router that's not the issue.

 

[Knighttemplar]

I would expect the default gateway and dhcp server to be the same on a home network also the time needs to be current

 

[Dennis Olson]

I can login to the router and see this computer and everything else connected.

No shared ip address.
This computer doesn't have a fixed ip.

The router isn’t the network. At least, not in the strictest sense.

Wait, do you have internet access through that network on that device?

 

[raven]

Yes, I used the same "name" and "password" when I switched routers.
The computer is connected to the router that's not the issue.

I would still
"Forget" the old router connection.
Search for available routers
Select the new router (even thought the name is same as old)
and reenter the password.

Also, try to ping the other devices on the network (desktop, printer etc.) see if you get response.

 

[raven]

Try this link. Look for NeilD323

http://answers.microsoft.com/en-us/...r/87c04c8a-f436-460c-8bc9-1e16ebd23288?page=3

Hi NeilD323 ,
in your posts you talk about WEP key, WEP key is not fully compatible with Windows 10 and is deprecated. You must configure the AES encrypted WPA2-PSK key on the router. If you move the Ralink dongle, USB wireless card to Windows 7 working smoothly? Is the router's SSID always detected even when you turn the router off and on again?

 

[phloydius]

I have a windows 10 device that doesn't want to see any network computers

Are those inaccessible network computers also windows 10, or much older operating systems (like XP as an example)? There was a security protocol change somewhere around the Win 8 timeframe.

 

[Kris Gandillon]

Have you done this:

To enable network discovery through Control Panel, use these steps:

Open Control Panel.

Click on Network and Internet.

Click on Network and Sharing Center.

Click the Change advanced sharing settings option from the left pane.

Expand the Private network profile.

Under the “Network discovery” section, select the Turn on network discovery option.

Under the “File and printer sharing” section, select the “Turn on file and printer sharing” option.

Report back, please!

 

[Macgyver]

The router isn’t the network. At least, not in the strictest sense.

Wait, do you have internet access through that network on that device?

Yep. internet is fine.

 

[Macgyver]

Are those inaccessible network computers also windows 10, or much older operating systems (like XP as an example)? There was a security protocol change somewhere around the Win 8 timeframe.

Nope,
I do have an xp box but its not on right now.

 

[Macgyver]

Have you done this:

To enable network discovery through Control Panel, use these steps:

Open Control Panel.

Click on Network and Internet.

Click on Network and Sharing Center.

Click the Change advanced sharing settings option from the left pane.

Expand the Private network profile.

Under the “Network discovery” section, select the Turn on network discovery option.

Under the “File and printer sharing” section, select the “Turn on file and printer sharing” option.

Report back, please!

That's all turned on.

 

[raven]

Yep. internet is fine.

oh! if your internet is fine then do what Chris said turn on "Network Discovery"

Have you done this:

To enable network discovery through Control Panel, use these steps:

Open Control Panel.

Click on Network and Internet.

Click on Network and Sharing Center.

Click the Change advanced sharing settings option from the left pane.

Expand the Private network profile.

Under the “Network discovery” section, select the Turn on network discovery option.

Under the “File and printer sharing” section, select the “Turn on file and printer sharing” option.

Report back, please!

 

[GeneSD]

Check the workgroup name and make sure it matches the other computers.

 

[GeneSD]

also verify that the network adapter is set to private vs public.

 

[GeneSD]

Switching routers would cause the computer to identify a new network and most likely configure it as public not private so you need to change that setting under the connected wifi network.

 

[Macgyver]

Check the workgroup name and make sure it matches the other computers.

It is

also verify that the network adapter is set to private vs public.

View attachment 424574

It is

 

[Macgyver]

Switching routers would cause the computer to identify a new network and most likely configure it as public not private so you need to change that setting under the connected wifi network.

Did that.