…… Computer Problems! Can someone help me?

[Suzieq]

No, those are not normal. Try a different browser and see what you get.

The flashing ads only appear in Firefox browser, not in my Explorer browser, but in Explorer I have a different problem, the tools in my toolbar, that I use when creating a post, will not work. For example, it will not let me bold, enlarge, center or change color of my text. It appears that something has disabled the tools I use, when creating my post.

 

[Dennis Olson]

I'd take the PC back to the shop and demonstrate the issues to them.

 

[fairbanksb]

I got my computer back from the shop today and noticed I am still getting these ads on TB200 that keep flashing. I don't think these ads were mean to be on this website. Is anyone else having strange ads on this forum that's flashing? I only get them when I am in Firefox. These ads are not on here when I am using Internet Explorer.

Here's are some ads, I'm getting on TB2000's website. Is anyone else seeing these same ads?

Have checked in control panel, uninstall program to see if you have a program installed recently that you don't recognize? Have you checked the FF add-ons to see if there is one that you don't recognize? Sometimes when updating a program, if you don't pay attention, they install programs you don't want. You have to pay attention for check boxes that you need to uncheck before you install the update. If all these steps are checked and you have run malware and spybot checking apps, have you tried uninstalling and reinstalling FF? Uninstalling and reinstalling still saves all your add-on and bookmarks.

 

[Suzieq]

Have checked in control panel, uninstall program to see if you have a program installed recently that you don't recognize? Have you checked the FF add-ons to see if there is one that you don't recognize? Sometimes when updating a program, if you don't pay attention, they install programs you don't want. You have to pay attention for check boxes that you need to uncheck before you install the update. If all these steps are checked and you have run malware and spybot checking apps, have you tried uninstalling and reinstalling FF? Uninstalling and reinstalling still saves all your add-on and bookmarks.

Yes, we tried uninstalling FireFox and reloading it, that did not help. The man who looked at it, run all kind of anti-spy ware on it. I will give him a call back and show him what is going on. The only thing I have not done, is run spybot on it. Where is a good place to get a download for that?

 

[Suzieq]

I'd take the PC back to the shop and demonstrate the issues to them.

I called him and plan to meet him on Monday. Thanks!

 

[Suzieq]

Hallelujah!!! My computer is finally rid of the malware. I finally figured it out myself. It was in my add-on in my browser settings called, "BestADBlocker". I went in an deleted it off my FF Add-ons, but the ads were still there. Then I reset my Firefox and Explorer settings back to default. Then the ads were gone!

Here are the websites that help me learn the steps to reset my browsers (Firefox & Explorer).
http://malwaretips.com/blogs/ads-by-bestadblocker-removal/
http://www.virusresearch.org/remove-bestadblocker-ads-chrome-firefox/#remove_from_chrome

Praise the Lord! I am so happy right now. I want to thank everyone for your help. You are the best!