TECH Microsoft Outage Locks Users Out of Office Suite, Email

Dennis Olson

Chief Curmudgeon
_______________
www.breitbart.com /tech/2020/09/29/microsoft-outage-locks-users-out-of-office-suite-email/

Microsoft Outage Locks Users Out of Office Suite, Email
Lucas Nolan
2-3 minutes

A recent issue with Microsoft’s Office 365 platform left many users completely locked out of Microsoft Office, Outlook, and Microsoft Teams which many have used as their primary means of work communication during the coronavirus pandemic.

TechCrunch reports that Microsoft has begun investigating an authentication outage that looked Office 365 users out of the platform preventing them from accessing Microsoft products such as Office, Outlook, and Teams.

Microsoft’s status dashboard stated that the issue started at 2:25 p.m. PT on Monday and impacted users across the globe for hours. Microsoft stated that some government users may be impacted by the issue, which may have impacted 911 communications in 14 states. The company stated in a series of tweets that it attempted to fix the issue but was forced to roll back its changes after the fix failed.

Around 5:40 p.m., Microsoft stated that it was “seeing improvement for multiple services” after earlier “rerouting traffic to alternate infrastructure to improve the user experience while we continue to investigate the issue.”

Still, millions of U.S. and Australian users had trouble accessing Microsoft’s services. Breitbart News recently reported that ironically Microsoft’s referral to the video-sharing app TikTok as a “security risk” may have played a major role in the U.S. tech giant losing a bidding war for the Chinese-owned app.

Breitbart News reported that concerns among major backers of TikTok’s parent company, ByteDance, including Sequoia Capital and General Atlantic, over the financial hit that the company may take from selling TikTok for less than it was worth led to TikTok CEO Yiming Zhang choosing to form a partnership in the company with Oracle rather than outright divestment.

Lucas Nolan is a reporter for Breitbart News covering issues of free speech and online censorship. Follow him on Twitter @LucasNolan or contact via secure email at the address lucasnolan@protonmail.com
 

raven

TB Fanatic
Bad software update.
*we don't need no testers, our shit don;t stink and our software is bug free"
"once software has been released, bugs become undocumented features"
"the day after a day like this I got my biggest raises"
 

night driver

ESFP adrift in INTJ sea
Used to have a fav department that I'd roll out each "New" piece of a system through. I joked about them bring my "Orangutang Dept".

Until I rolled a new piece through their department and stopped to see how it was going. HONEST I had NEVER referred to them as my tame monkeys or Orangutangs in any machine readable conversation, but, They were ALL wearing monkey faces!!!
Live that down?? NEVER. Until the department adopted it for them selves. Then I just blushed a lot. BUT my stuff was virtually error FREE by then. They REALLY wrung whatever it was I rolled through, out!!! (Their first days were HELL, though.)
 

Kathy in FL

Administrator
_______________
It must have been limited to a small geographic area or a hub because I and a few others on our team have been putting onedrive and MS Word, excel, and Access through hell the last few days and none of us had any problems.
 

CGTech

Has No Life - Lives on TB
It must have been limited to a small geographic area or a hub because I and a few others on our team have been putting onedrive and MS Word, excel, and Access through hell the last few days and none of us had any problems.

As long as you were already logged in, you did not have an issue. It was when you had to authenticate to the servers that the issue surfaced.
 

Kathy in FL

Administrator
_______________
As long as you were already logged in, you did not have an issue. It was when you had to authenticate to the servers that the issue surfaced.

I signed in and out of multiple one drives we have two and we have a separate one from group projects that no one stays signed into for security and privacy reasons. Same issue for people signing in and out of one of our business emails that goes through outlook. I can't expressly say concerning MS because I stay signed into my personal MS programs at all times, but our business MS programs get signed in and out of by multiple people and completely at the end of each day. The reason being for the most part because Frontier sucks which is who is the FiOS provider around here. Sometimes you get dropped so hard you are worried your computer screen is going to pop. Facetious? A little ... but only a little. To control bandwidth usage we sign out of everything when not in use.
 

LtPiper

Taking cover
I am sooooooooooo glad I’m not in the game any more. My old place was all Microsuck except for me and a couple others who ran Macs to do a clients wor.

Would never fail everytime something was rolled out I’d be the first one zapped and they would never believe me till the entire company was screaming at our group to fix what they had just broke.
 

WriterMom

Veteran Member
My daughter's evening classes were cancelled at college (in Pgh) because of this outage. I have been tempted to use MS Office 365 because I like some of the features over the version I have downloaded on my computer. However, incidents like this remind me that having my own copy is a much better idea. I often work close to my deadlines (freelance writing), and an outage at the wrong time could be hugely problematic.
 

Dennis Olson

Chief Curmudgeon
_______________
It must have been limited to a small geographic area or a hub because I and a few others on our team have been putting onedrive and MS Word, excel, and Access through hell the last few days and none of us had any problems.
The outage was last Monday IIRC.
 

Kathy in FL

Administrator
_______________
I am sooooooooooo glad I’m not in the game any more. My old place was all Microsuck except for me and a couple others who ran Macs to do a clients wor.

Would never fail everytime something was rolled out I’d be the first one zapped and they would never believe me till the entire company was screaming at our group to fix what they had just broke.

A lot of people on Macs use the MS suite of programs as well. Kids at college do that because the MS Suite (Word, Excel, etc) is what is acceptable for online posting, projects (especially Excel), Power Point, etc.
 

Secamp32

Veteran Member
It was an authentication issue. If your computer was logged in at the time of the failure then it was fine. Users that were not logged in couldn’t.
 

LtPiper

Taking cover
A lot of people on Macs use the MS suite of programs as well. Kids at college do that because the MS Suite (Word, Excel, etc) is what is acceptable for online posting, projects (especially Excel), Power Point, etc.

yes they do BUT, the MS Office suite for Macs is created, designed, and built by a different group of programmers than the Windows version. At least when I was still supporting it.
 

Kathy in FL

Administrator
_______________
yes they do BUT, the MS Office suite for Macs is created, designed, and built by a different group of programmers than the Windows version. At least when I was still supporting it.

Not for the mac one of my daughters currently uses. She just transferred her MS Suite to her Mac from her HP laptop. Also I use both Win and Apple hardware. I have one MS membership. It works on my hp laptop, my table top all-in-one, my iPhone, and my iPad. I have to have to download the MS apps for the apple products but it is the same membership, costs me nothing, and is easy to move between Win and Apple with the same document.
 

Raffy

Veteran Member
I would recommend having a Linux based computer available, at least as a backup if not one’s primary computer. There’s too much dependence on Microsoft these days. There are several Office compatible software suites for Linux, and two of the better ones are Libre Office and Open Office.
 

Dennis Olson

Chief Curmudgeon
_______________
Raffy, apples and oranges. The discussion is centered on MS Office 365, which is sold as a SaaS (software as a service) rather than installed on a specific computer. Thus, if the “service” goes down, the software goes down. Which is why, if you read my first post to this thread, I stated I don’t do “leased” software.
 

Knoxville's Joker

Has No Life - Lives on TB
Raffy, apples and oranges. The discussion is centered on MS Office 365, which is sold as a SaaS (software as a service) rather than installed on a specific computer. Thus, if the “service” goes down, the software goes down. Which is why, if you read my first post to this thread, I stated I don’t do “leased” software.

And in all honesty I would like to see these issues crop up more so folks can be reminded of the importance if you do not have a physical copy, you do not own it.
 
Top