PRYR RQST BIG Decision To Be Made

jward

jward

passin' thru
I don't have any advice, but I DO have prayers, and happily contribute them to the pot.

Very impressed that you know to a. seek the lords' guidance to steer your decision, and b. know that trying to make a decision in the height of an emotional moment is a fools' folly.

..that tells me no matter what you end up doing, you've got the "tool-kit" to be successful with it.
 
AlfaMan

AlfaMan

Has No Life - Lives on TB
day late said:
I ask only that The Lord's will be made clear to me. I'm thinking of telling my boss to stuff it. Long story short, I was sent a job requiring replacement of 8 locks. I'm told by the ladies on dispatch that they want 4 keypad locks installed. They run about $175 each. The customer also wants a doorbell camera installed. The total of the bill was supposed to be a little over $1,000. I get there and the customer tells me she only wants only 1 keypad installed, on one of four doors and the deadbolts on the other doors replaced with regular deadbolts. Without those other three keypads the bill was just cut almost by half. The lady asked me to pick up a battery powered doorbell camera because I'm not an electrician and put that up. Turns out the camera can be hard wired to the doorbell, but I'm not an electrician. She wants to buy the camera and have one come by and hook it up. She wants to see the receipt for the camera. I have to show it to her. The boss says double the price of any parts we have to buy. She wants to see the receipt, so I can't do that now. On top of that, because there are remodeling changes in the works, forget changing the doorknobs for now. We'll just use these and not lock them until the new doors are put in. The price tag for this job just went down by over 50% Now, because the customer has changed their mind, the boss and the manager want to blame me for the loss of potential income.

I've worked for this guy for almost 9 years. I have LITERALLY put 100's of thousands of dollars in his pocket over the years. Now, because the customer changes their mind while I'm on site, it's my fault the job didn't make as much as they wanted. This is just unfair and unwarranted, to me. I need to know The Lord's will. Stay here and put up with this BS or find a new job. I just had this happen, I'm still highly upset by it and do not trust my judgement at the moment. "NEVER make a decision when you are upset. THAT'S how mistakes happen." is my motto. I mean I can make the same or more money by washing dishes in a restaurant, and without all of the trauma and drama. It wouldn't be as much fun, but it would pay the bills. I need The Lord to point the way. Prayers to that purpose would be appreciated.
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In this instance, prayers said.

Thankful you at least are taking a breath and reasoning out things. I used to be a hothead; I'd walk at the drop of a hat. Never regretted it frankly-but time between one job and the next was sometimes a nail biter. Been there, done that, got the T shirt.

Don't do that. While the burning desire to tell the boss to kiss your a** is a valid one; grumbling and keeping a pack of Rolaids in the truck works out better for at least the short term. Grumbling and positive cash flow is always better than the peace of having "stuck it to the bossman" and no paycheck. Don't quit until you have something else lined up.
Remain in control of the situation. Blowing a gasket over this and flying off the handle gives the bosses control over you. Maintain control. They need your experience; experience that other companies would love to have.

Do you have some time off, vacation time or personal days? Start looking around for other work in the evenings, send out resumes. Use your vacation days to interview. Line up another job.

Then give the current obnoxious boss your notice when you get another job. Be professional, don't tell the boss to stick it (even though you may want to). Keep an even keel-the less said the better. Maintain professionalism and you achieve and maintain the upper hand. You'll be the adult.

And remember-tomorrow WILL be a better day.
 
Milkweed Host

Milkweed Host

Veteran Member
Sounds like this job was poorly arranged in the first place.
Your boss screwed up and wants to blame someone.

In a situation like this, it's best to call dispatch and advise your
employer of the changes to the job and ask for direction.

You need to talk it out with your boss. He sounds like a bully.
It does seem strange that after nine years of loyal service, your boss
has issues with this job?

If you were comfortable with your job before this incident, I would take
the route of better communications first.

You need to stand your ground and not let this incident fester, it's not worth it.
If your boss doesn't appreciate your work, maybe start looking for a change
or go back to school and search out another adventure.
Most places have tech schools with evening hours.
Tech programs vary from certificates to diplomas.

Anyway, do something.
 
T

Terrwyn

Veteran Member
desertvet2 said:
Stay, do what you need to.
Start your own business.

Then leave.
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Actually this is the best advice. After DH's Co. stole his commission for the umpteenth time we started selling Abrasives to his Co's Welding supply customers. We did this using his company car and their time. This German Co was so involved in screwing over their employees they never even noticed it was being done right back at em.
Anyway when we had enough income coming in we rented a warehouse, bought used furniture, put up pallet racks and then stole every customer we could. It was the start of a small mom and pop business that never had a losing year. The only thing is when we shut the business finally there was no business to sell or anything. We were the business.
 
9

9idrr

Veteran Member
Here's hopin' that with a new day's perspective you get a clear idea of what is the best path. Not bein' the one walkin' in your shoes, I hesitate to venture a guess as to the best path for you to take.
Good luck, and remember that we usually end up where we're supposed to be and just don't always know for awhile why we're there.
 
T

TerryK

TB Fanatic
Lots of good advice here, but your own decision to calm down and not make any rash decisions is best.'
It sounds like whoever is handling the phones for the business is doing a piss poor job of communicating with the customers and accurately determining what they want. OR they are deliberately trying to upsell the customer and create a high profit job order and let you go out and deal with the consequences of the upsell.

Does your boss handle the phones? Worse yet, does his wife? Or does some new secretary?
Either way, as others have said, the business may be on shaky ground and their last resort may be trying to gouge the customers with inflated bills. This never works and is definitely putting you in a no win situation.

Best advice, Dont Quit Now. Put feelers out, think about starting your own business. Save up a financial cushion of at least 4 or 5 months expenses.
Make list of all the old customers while you have access to the records. Once you decide, prepare to mail out flyers advertising your lower rates and the fact that you won't try to upsell, and will beat any quote.

Most important, Cool Down, Think, Pray!
You are trying to make a decision that will affect your ability to support yourself and your family.
 
P

Profit of Doom

Dismember
Profit of Doom said:
Document anything pertaining to dismissal.
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I have found that regardless of history, UI is most interested in the final act that led to the dismissal, who was at fault. YMMV. My supervisor thought he had me, and was offering first interview at the next job if I resigned. That, of course, means nothing. I refused, was terminated, and won the decision.
Another thing, and this varies by state. (CA). If you are terminated at their decision, they must pay you all wages, unpaid time off and vacation. Any thing they owe you, that day, before you leave. If they fail on this, they also owe you a day’s pay, every day they are late, up to thirty days. Weekends and holidays are included in that count. Now, if you quit, they have three days to pay all they owe, then same penalties apply. I worked for the same company several times, the first couple they paid us, not our last day at that site, but the normal payday, a week or more later. Collected several thousand. Know your rights.
 
Groucho

Groucho

Has No Life - Lives on TB
Way back in my grandfather's day, there were stunt men who walked on the wings of biplanes while the planes were flying. The main rule of the wing walkers was, "never let go of one strut until you have a hold of the next one." Find a job, then let the old one go. It's a long way down.
 
day late

day late

money? whats that?
I have decided for the time being to just stay quiet. Actually, things are on my side. Being semi-retired, even if I lose this job the bills are paid by SS. No mortgage and the only bills we really have are the ones we make for ourselves. So, no danger of going hungry or being evicted. At 67, and having already run a small business once before, I'm not real interested in jumping into that rat race again. A few days off is not only a good idea, it was part of the plan before this happened. Heading out for a few days to meet the grandbaby for the first time. That will get me away from things. And the boss is in no wise having trouble. I had to help him out today getting things ready to open a new office in Lake City. The only trouble he's had lately is getting dependable people in Ocala.

This is just a real lack of respect, in my opinion. He's been known to call me "The Old Reliable". Mainly because I've been with him so long. I've always gone where needed, when needed and preformed as needed. Rarely, have I called for help. The thing I've noticed about being 'reliable' is that you often get taken for granted after a while. I think that may just have something to do with it.
 
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