TXKajun
Veteran Member
What an incredible coincidence!
"ACCOUNT MANAGEMENT AND PAYMENTS UNAVAILABLE FEB. 16-21, 2021
All City of Lubbock Utilities account management and bill payment services will be unavailable Feb. 16-21 while we transfer our customer management and billing to a new system. All payment services will be unavailable including in-person, online, by phone and by kiosk during this time.
Payments through Western Union will be unavailable Feb. 16-23.
Payments made by mail or AutoPay Feb. 17-23 will process on Wed., Feb. 24.
The Customer Service lobby and call center will be closed on Fri., Feb. 19.
City of Lubbock Utilities will not assess late fees or disconnect utilities for nonpayment during this time.
If you have questions, please contact Customer Service at 806-775-2509."
"ACCOUNT MANAGEMENT AND PAYMENTS UNAVAILABLE FEB. 16-21, 2021
All City of Lubbock Utilities account management and bill payment services will be unavailable Feb. 16-21 while we transfer our customer management and billing to a new system. All payment services will be unavailable including in-person, online, by phone and by kiosk during this time.
Payments through Western Union will be unavailable Feb. 16-23.
Payments made by mail or AutoPay Feb. 17-23 will process on Wed., Feb. 24.
The Customer Service lobby and call center will be closed on Fri., Feb. 19.
City of Lubbock Utilities will not assess late fees or disconnect utilities for nonpayment during this time.
If you have questions, please contact Customer Service at 806-775-2509."