1) Understand that MOST insurance companies require pre-certifications to pay for surgeries. Meaning if they didn't get a certification of medical need and didn't certify the need, the bill will NOT get paid. PERIOD. it's in the handbook for your insurance policy.
2) What she needs is a certification of medical need. the doctor should be able to handle that for her. If for whatever reason the doc can't, then y'all need to contact the insurance company's patient ombudsman to help with the certification.
3 And yep, STRONGLY reccomend the Lap-Coley (laproscopic collecystectomy). recovery is WAY faster, pain level is WAY lower.
I will sing your praise when you send the rain
I will praise you still in these thirsty days
I will worship you with all I am
even if all I have are empty hands
Mookie War Creed
"I am the Sword of my Family and Shield of my Nation. If sent, I will crush everything you have built, burn all that you love, and kill every one of you."